Polityka zwrotu kosztów

Returns and refunds

Your 14-day right to cancel. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you may cancel your order within 14 days of receiving it, without giving a reason. You then have a further 14 days to return the goods. We refund within 14 days of receiving the goods back, including standard delivery.

Our 90-day satisfaction guarantee. Separately from your legal rights, if you use VitalDrops as directed for 90 days and are not satisfied, contact us and we will refund you.

How to start a return. Email [TO COMPLETE] with your order number. We send you the return address and instructions.

This policy does not affect your statutory rights.

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Delivery

Prepared in 12 to 24 working hours, delivered in 2 to 4 working days. Free, with tracking.

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Secure payment

SSL-encrypted payments. Your card details are never stored on our servers.

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Returns and exchanges

90 days — satisfied or your money back, plus your 14-day right to cancel.

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Got a question?

Email us and we reply within 24 hours on working days.